About & FAQ
Hi there, I'm Robyn! I'm a New Orleans native with a passion for yarn and all things wooly. I have been knitting for over 15 years and spinning for 4. I am currently studying Marketing at the University of New Orleans in the hopes of growing my business. I started dyeing in 2012 as a way to combine my love of science and chemistry with my love of art and color! I opened TeenyButton Studio in 2015 (orginally Golden Fox Yarns) and started out selling project bags, but sewing didn't give me the same sense of artistry and color as dyeing does.
I dye colorways inspired by things that are important to me. Most of my colorways are inspired by books, movies, and shows that I grew up with or that really speak to me. My philosophy for TeenyButton Studio is to dye yarns that I want to knit with. If I wouldn't use proudly it in my personal knititng, it doesn't go into my shop.
I can be found on Ravelry and Instagram as Teenybutton, and you can also find me at the Cherry Purls Podcast on YouTube, which I host with my mom. Please feel free to subscribe to us on YouTube and join our Ravelry group to stay informed for when we do KAL's and giveaways!
Frequently Asked Questions
How do I care for my TeenyButton Studio yarn?
While many of my yarns are marked as superwash, I always recommend handwashing all finished objects and laying them flat to dry. This ensures the longevity of the yarn and your finished project.
What do I do if my yarn bleeds?
Some possible bleeding during the first wash is normal for hand dyed yarn, especially for reds and more saturated colors. This is typically due to the pH difference between the water the yarn was dyed in and the water at your home. I recommend resetting the dye to minimize bleeding if you plan to use the skein together with a lighter color. To do this, place your yarn in a baking pan, cover it completely with water, dissolve 2tbs of citric acid or 1 cup of vinegar in the water, and bake at 350 degrees F for 30 minutes. For this reason, I also recommend pinning and spritzing your finished object or steam blocking instead of submerging it in water to block.
Can you cake my yarn for me?
I don't offer any sort of paid-for winding service, but I will cake a skein or two if you request at check out. Keep in mind that my ball winder is for personal use so your cake may not be the prettiest! i include the original ball band with caked yarn outside of the cake rather than inside the middle. Also please note that I cannot accept returns or offer refunds on skeins that have been caked up or knit with, so once your yarn is caked, it is yours forever.
Do you take custom orders?
I love to take custom orders if my schedule allows! Typically, custom orders must be for 2 or more skeins of the same colorway, and must be for a colorway that already exists (i.e. no custom colorways). I ask for a non-refundable 50% deposit up front, then the other half once the dyeing is completed and I send you a photo of the finished skeins.
Can you set aside a skein for me from the update?
I get asked this question a lot, and unfortunately I am no longer able to set skeins aside for private orders from future updates. It gets confusing having to track which skeins to hold back and which to list, and it is unfair to those people who wait patiently for the skeins to go up in the shop. If there is a skein you must have, I definitely suggest you try to be at the shop update at exactly 5PM CST because some colorways go fast!
When will you have *insert colorway* back in the shop?
If there's a colorway you have been waiting for, please send me a message! I want to dye the yarns that people want to see, and odds are if you have been waiting for it, many others have too!
Where can I find your yarn locally?
Check out my Stockists page above to find out where to find TeenyButton Studio in your area!
How does the Harry Potter Yarn Club work?
The Harry Potter Yarn Club is a mystery club for colorways based on the world of Harry Potter! Every month I post a teaser photo and a small description of the yarn I plan to dye. If you like it, you pick your base and I will ship your yarn to you during the middle of the month. This is a month-to-month subscription, so you are not obligated to sign up for any length of time but I include reminders in each package to purchase next month so you don't forget! Each month's colorway will be brand new, and will be exclusive to the club for 3 months from the date it was mailed out (i.e. March's skein will be available in July), and some may never be offered outside of the club at all!
What if I want to return my yarn?
I am so sorry if you are unhappy with your yarn! Due to the nature of hand dyed yarns, we typically do not accept returns for discrepancies in color. The skein featured in the listing is often not the actual skein you will receive, rather a representative version of that colorway. As I'm sure you know, it is impossible to get every skein to match perfectly especially speckled and variegated colors, and there can be huge variations even within the same dyelot. If you want a refund for a different reason, please get in contact with me and we'll see what we can do to remedy your situation. Please note that I cannot accept returns or offer refunds on skeins that have been caked up or knit with.
My yarn has gone missing during shipping! What do I do?
If your yarn has been listed as shipped and is past the arrival date, you have several options. I suggest you check the USPS tracking and see the last place it was scanned. If it says it was delivered, contact your local post office and see if maybe it was mis-marked. If it is still listed in-transit, give it about 4-6 more days. Typically most orders that are delayed show up in that time frame. If for some reason your yarn never shows up, there isn't usually a lot I am able to do on my end. Unfortunately due to the volume of orders I receive, I am often unable to offer replacement skeins for packages that go missing. I always recommend you purchase insurance to go along with your package for that very reason. Depending on how many skeins you purchase, it may only add a dollar or two to your cost and ensures your yarn will arrive safely! Please contact me after your purchase if you would like to add insurance and I will set you up a custom listing.
What's the best way to get in touch with you?
The best way to get in touch with me is through my Etsy contact page or the email link in the Contact Us box above.